Tag after-sales service

From Asia to the Americas: Expanding SMH’s Global Service Network

Supporting Customers Worldwide

As the global paper converting industry continues growing, customers increasingly require reliable equipment suppliers with strong international service capabilities.

Over the years, SMH has expanded its business network across Asia, Europe, Africa, the Middle East, and the Americas, providing paper converting equipment and technical support for customers worldwide.

Equipment Exported to More Than 80 Countries

Today, SMH equipment is used in paper mills, printing factories, and packaging companies across more than 80 countries and regions.

The company provides complete solutions including:

  • Paper sheeters
  • Slitting machines
  • A4 copy paper production lines
  • Ream wrapping systems
  • Automatic packaging equipment

By supporting multiple industries and paper grades, SMH continues expanding its presence in international markets.

Localized Technical Support for Global Customers

For industrial equipment, after-sales service and technical support are critical for long-term production stability.

SMH engineering teams provide:

  • Equipment installation
  • Machine commissioning
  • Operator training
  • Production optimization
  • Maintenance guidance

The company also supports customers remotely to improve response speed and reduce downtime.

Building Long-Term International Partnerships

SMH focuses not only on equipment supply but also on long-term customer cooperation.

By continuously improving machine performance, automation technology, and service systems, the company helps customers improve production efficiency and expand factory capacity.

Continuing Global Expansion

As global demand for automatic paper converting equipment continues increasing, SMH remains committed to expanding its international service network and providing stable, efficient production solutions for customers worldwide.

Inside SMH’s 110+ Patents: How Continuous R&D Drives Product Innovation

Technology Innovation Supports Long-Term Development

In the paper converting equipment industry, continuous technology development is essential for maintaining production efficiency and market competitiveness.

Over the years, SMH has continued investing in engineering research, automation systems, and equipment optimization. Today, the company has accumulated more than 110 patents related to paper sheeting, slitting, packaging, and automatic control technologies.

Continuous Investment in Automation Technology

Modern paper converting equipment requires more than high-speed operation. Factories also demand:

  • Higher precision
  • Lower labor costs
  • Intelligent automation
  • Stable long-term operation

SMH engineering teams continue improving servo synchronization systems, automatic tension control, intelligent inspection systems, and high-speed production technologies.

Improving Production Stability Through R&D

Many product upgrades focus on solving real production challenges faced by customers.

SMH continues optimizing:

  • Cutting precision
  • Web tension stability
  • Rewinding quality
  • Automatic packaging performance
  • Machine durability

These improvements help customers reduce downtime and improve production consistency.

Supporting Multiple Paper Processing Applications

SMH equipment is widely used for:

  • Copy paper production
  • Kraft paper processing
  • Packaging paper slitting
  • Specialty paper converting
  • High GSM cardboard processing

Continuous research and development allows the company to adapt equipment to different paper grades and production requirements.

Innovation for Future Manufacturing

As intelligent manufacturing technologies continue developing, automation and digital control systems will become increasingly important.

SMH remains committed to long-term engineering development and product innovation to provide efficient and reliable paper converting solutions for global customers.

Printing, Inspection & Slitting: One Integrated Line by SMH

Printing, Inspection, and Slitting in One Line: How SMH Integrates Quality Inspection into the Production Process

Intelligent Production Requires Integrated Inspection Systems

Modern paper converting factories are no longer focused only on production speed. Product quality inspection and production traceability have become equally important for packaging manufacturers and paper processors.

To meet these requirements, SMH integrates printing, inspection, and slitting into one intelligent production workflow.

Real-Time Inspection During Slitting

Traditional quality inspection often occurs after production is completed, which can increase waste if defects are detected too late.

SMH online inspection systems monitor production quality in real time during slitting and rewinding. The system can detect:

  • Surface defects
  • Printing deviations
  • Material contamination
  • Positioning errors

This helps operators respond quickly and reduce defective products.

Integrated Inkjet Printing Systems

SMH also provides integrated inkjet coding solutions that allow manufacturers to print:

  • Batch numbers
  • Production dates
  • Product codes
  • Traceability information

Direct integration into the production line improves production efficiency while supporting quality management requirements.

Combining Automation and Quality Control

The integrated system combines:

  • Automatic tension control
  • Servo synchronization
  • Inspection technology
  • Inkjet coding
  • Precision slitting

This allows customers to complete multiple production processes within one continuous workflow.

Supporting Modern Packaging Production

As packaging and paper converting industries continue demanding higher quality standards, integrated intelligent production systems are becoming increasingly important.

SMH continues improving automation technology and inspection systems to help customers achieve efficient production and stable quality control simultaneously.

Southeast Asian Paper Mill Doubles Production Capacity with SMH Equipment Upgrade

Growing Demand Drives Production Expansion

A large paper converting factory in Southeast Asia recently completed a production upgrade project using SMH automatic paper converting equipment. After installation and commissioning, the customer successfully improved production efficiency and significantly increased daily output capacity.

The project included automatic sheeting, ream packaging, conveying, and stacking systems designed for continuous high-speed operation.

Replacing Traditional Manual Production

Before the upgrade, the factory relied heavily on manual packaging and semi-automatic production methods. Frequent stoppages, labor dependency, and unstable production efficiency limited overall capacity growth.

After introducing the SMH automatic production line, the factory optimized multiple production processes including:

  • Automatic paper feeding
  • High-speed sheeting
  • Automatic counting
  • Ream packaging
  • Finished product conveying

The integrated system helped reduce manual intervention while improving production continuity.

Stable Operation Improves Production Efficiency

One of the key challenges for large-scale paper manufacturers is maintaining stable machine operation during long production cycles.

During commissioning, the SMH production line demonstrated:

  • Stable cutting precision
  • Smooth paper conveying
  • Accurate ream counting
  • Reliable packaging performance

The factory also benefited from reduced paper waste and lower labor costs.

Technical Support During Installation

SMH engineers stayed at the customer’s factory throughout installation and startup. The team provided equipment commissioning, operator training, and maintenance guidance to ensure stable long-term production.

By optimizing machine settings according to local production requirements, the factory achieved faster production startup and improved operational efficiency.

Supporting Global Paper Manufacturers

Today, SMH equipment supports paper mills and packaging factories across Asia, Europe, Africa, and South America. As demand for automatic paper converting equipment continues growing, more manufacturers are investing in intelligent production systems to improve competitiveness and production stability.